To get a real person at American Airlines, call their customer service at 1-800-433-7300. Navigate the automated menu by saying "representative" or pressing "0" repeatedly. Calling early in the morning or late at night can reduce hold times. For quicker responses, use their live chat feature on the American Airlines website or mobile app. Social media platforms like Twitter and Facebook can also be effective—send a direct message or tag their official account. If you're near an airport, visiting an American Airlines ticket counter can provide immediate, in-person assistance.